Highlands Health and Rehabilitation Center
Highlands Health and Rehabilitation Center is a for profit - corporation nursing facility in Memphis, Tennessee. Its CMS overall rating is ★★☆☆☆ (2 of 5).
| Field | Value |
|---|---|
| Address | 3549 Norriswood |
| City | Memphis, TN 38111 |
| County | Shelby |
| Phone | 9013257820 |
| Ownership | For profit - Corporation |
| Provider type | Medicare and Medicaid |
| Certified beds | 180 |
| Average residents/day | 157.6 |
| First approved (Medicare/Medicaid) | 1984-06-25 |
CMS star ratings
| Rating | Stars |
|---|---|
| Overall rating | ★★☆☆☆ (2 of 5) |
| Health inspection rating | ★★☆☆☆ (2 of 5) |
| Quality measure (QM) rating | ★★★☆☆ (3 of 5) |
| Staffing rating | ★★☆☆☆ (2 of 5) |
CMS rates health inspections, staffing and quality measures separately and combines them into the overall rating. Read the components together: a facility with strong inspections but weak staffing is a different risk than one with the reverse.
Staffing and turnover
| Nurse aide hours | 1.83 h/resident/day |
| LPN hours | 0.92 h/resident/day |
| RN hours | 0.48 h/resident/day |
| Total nurse hours | 3.22 h/resident/day |
| Weekend nurse hours | 2.83 h/resident/day |
| Total nursing turnover | 53.6% |
| RN turnover | 50.0% |
Higher nurse hours per resident per day generally mean more hands-on care; low turnover suggests a more stable workforce. Weekend hours and RN hours matter most for clinical coverage.
Flags and notes
- Most recent health inspection more than 2 years ago
Part of the CHAMPION CARE chain (22 facilities, chain average overall rating 2.2 stars).
Location and contact
Highlands Health and Rehabilitation Center is at 3549 Norriswood, Memphis, TN 38111 in Shelby. Call 9013257820 for admissions and visits.
Nearby nursing homes
Related care in TN
Frequently asked questions
What is the CMS rating of Highlands Health and Rehabilitation Center?
Highlands Health and Rehabilitation Center has an overall CMS rating of ★★☆☆☆ (2 of 5), with a health inspection rating of ★★☆☆☆ (2 of 5) and a staffing rating of ★★☆☆☆ (2 of 5).
How many beds does Highlands Health and Rehabilitation Center have?
It is certified for 180 beds and averages 157.6 residents per day.
Who owns Highlands Health and Rehabilitation Center?
It is a for profit - corporation facility, part of the CHAMPION CARE chain.